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6 Instant Benefits of Moving to a Complete Physical Therapy Software

Choosing practice management software can take time. When you run a physical therapy practice, it might be tempting to choose the most affordable medical practice management solution and figure out how to make it work for your practice. 

At HENO, we don’t think that’s a good idea. In fact, we know that physical therapy software can make a huge difference to your practice because that’s why we created HENO in the first place. We were tired of trying to adapt other people’s solutions to our needs.

Here are 6 instant benefits of moving to a complete physical therapy software.

#1: Reduced Billing Errors

Billing errors cost your practice time and money. The first big benefit of using physical therapy software is that it reduces the likelihood and frequency of billing errors. 

Complete PT software helps reduce billing errors in several ways:

  • Physical therapy software has PT billing codes built in, making it nearly impossible to enter an incorrect code

  • Automation tools help speed up the billing process and can save your medical billing specialist hours every week

  • You can automatically create superbills to streamline patient billing

Because proper billing is crucial to the success of your practice, it makes sense to use PT software to simplify the process.

#2: Fewer Claim Resubmissions

If your practice accepts insurance, then you know how time-consuming and frustrating it can be to submit claims and have them rejected by the insurance carrier. Choosing the right physical therapy software can minimize rejections.

We made the decision to include an embedded claims clearinghouse when we designed HENO. It automatically “scrubs” claims before submitting them to insurance companies. The result is that coding and formatting errors are caught prior to submission, greatly increasing the chances that the claim will be paid on the first submission.

#3: Consistent Patient Records

When you’re making do without complete physical therapy software, you may find that it’s difficult to maintain consistent and accurate patient records. That’s because you may be duplicating effort (and time) creating paper records and electronic records.

With a complete PT software like HENO, there’s no need to duplicate anything. You can:

  • Streamline your data entry

  • Eliminate repetition of tasks

  • Ensure that all providers have accurate and up-to-date patient records

You know that it’s essential to have accurate information about your patients for the sake of their rehabilitation and recovery. Instead of leaving it to chance, your best bet is to invest in physical therapy software that will help you keep accurate and complete records of all your patients and their treatments.

#4: Patient Self-Help Options

If you’re like most practice owners, we’re willing to bet you spend quite a bit of time reminding patients to complete their paperwork, following up on missed appointments, and tracking patients progress. 

What if you didn’t have to do those things yourself -- or could do them less frequently? That would save you a lot of time. Physical therapy software can help you by:

  • Allowing patients to check availability and book their own appointments using a secure patient portal

  • Allowing patients to cancel or reschedule as needed

  • Sending automated reminders and follow-ups before appointments and after missed appointments

  • Sending exercise reminders to your patients

Providing patients with self-help options can save your staff time and save your practice money.

#5: Streamlined Marketing

HENO is one of the few physical therapy software options that includes built-in marketing tools. When you choose an all-in-one software, you’ll have the ability to immediately streamline and fine-tune your marketing to grow your practice.

For example, you can use HENO to:

  • Get instant insights into completed marketing actions, follow-up tasks, successful referrals, and more

  • Identify your most successful marketing sources

  • Create and save templates, contact lists, and scheduled fax blasts

  • Track your marketing progress

Ultimately, these tools will help you to get more bang for your marketing buck and grow your physical therapy practice -- without overspending.

#6: Faster Collections

Finally, if you’re paying extra for a credit card processing vendor to accept payments from your patients who pay you directly, you can save time and money by choosing complete physical therapy software such as HENO. 

Credit card processing can be quite expensive. Depending on which vendor you’re using, it can cost you as much as 8% of the face value of each payment. Those amounts can eat into your practice profits and make it difficult to provide the quality of care you want to give your patients.

HENO’s built-in credit card processing is provided by CardConnect. It provides state-of-the-art encryption and posts credit card payments directly to your bills. That saves your administrative staff time, minimizes the risk of errors, and provides your patients with peace of mind because they know their credit card information is safe.

Physical therapy software is an investment, but ultimately, it’s one that pays for itself by saving you time and money. It also improves the accuracy of your records and -- ultimately -- the care you give your patients.


Ready to learn how HENO can help? Click here to schedule a free demo today!

Discover all the ways to streamline your practice with our end-to-end practice management platform.

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